
Interview sessions
We start with live interviews of your key people to map crown jewels, critical processes, and real risk areas. We watch how work actually happens—on calls, in tools, and on the floor—not just how it’s documented. We observe, ask, and verify before we prescribe.
- Identify crown jewels and dependencies.
- Trace day-to-day workflows with doers (not just owners).
- Compare “written” vs “real” procedures to surface gaps.



