Do you replace our existing SOC or work alongside it?
Both are possible. If you already have a SOC or MSSP, we focus on tuning detections, adding coverage (for example, Web3 and key operations) and running joint incidents. If you don’t have a SOC at all, we can act as your primary 24/7 SOC and help you grow in-house capabilities over time.
Do you really operate 24/7?
Yes. We design the pipeline so that alerts reach an on-duty analyst at any time of day. That includes clear on-call rotations, runbooks for high-severity alerts and escalation paths into your internal team or leadership when needed.
Can you cover both our Web3 and “normal” infrastructure?
Yes. Our SOC correlates data from Web3 sources (nodes, bridges, key/signing infrastructure, governance actions) and “Web2” systems (cloud, servers, endpoints, SaaS, IdP, network). The goal is one view of an incident, not two separate worlds.
Can you help our internal team get better over time?
Yes. Part of the SOC engagement is feedback: post-incident reviews, tuning sessions, and small exercises with your engineers and SREs. The idea is not just to “close tickets”, but to make your detections, playbooks and people more effective each quarter.